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HokieNerd OP
May 27, 2022 at 10:51 AM ET
Mobile ticket question - are they already available or do they come out
closer to game time? I click the Manage Tickets options and the app either crashes or just goes back to the homepage....any ideas?

10 Replies

H
Hokie05808
Delete***
B
Brewing_Hokie
Should be available now
But I had problems with the app last weekend. Had to try several times to get the ticket to display.
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HokieNerd OP
greeaaaattt...yeah my app keeps crashing
i guess i have the emails and whatnot and just go by the ticket office at lane if it still screws up?
M
MVIII
There is a link in the email to download!
H
HokieNerd OP
Yeah I don't see that...all i see is link to the app and the mobile faq
all good though...figured it out anyway
1
133919Hokie
My android did the same last weekend even after reinstall.
The guy that answered at the ticket offc only knew Apple. You can print them out or down load them if you go to Hokiesports on PC then tickets, manage my account where you sign in then reissue tickets either to paper or download, email etc.
V
VTtwins
Screen shots of tickets work well dont have to depend on app at gate
G
gobblecreek
Had trouble during basketball. Ticket office said they were having
Trouble with android prgraming, told to go through Google. Worked.
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HokieNerd OP
i figured it out....basically you can't follow the instructions lol...
you have to go to the main menu (the ticket link at the bottom doesnt work on Android or at least my phone). Go to Virtual Ticket Assistant which launches a seperate site. Then go to THAT menu and click access my account...then you can finally see the tickets and save to google pay etc
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Brewing_Hokie
I would think there or at the gate, someone may be able to help figure it
Out. I believe will call at the ticket office was open and then they had other folks hanging around last weekend too