When you call 'customer service', and request a call back, does anyone
REALLY believe you keep your place in line?
I've been waiting for the call back for about 2.5 hours at this point. If I hadn't requested a call back, would I have been on hold for 150+ minutes?
13 Replies
2y
ignoring me I guess.
(In response to this post by Late 80s Hokie)
2y
back option and they always made on time. I was so surprised.
(In response to this post by Late 80s Hokie)
H
HOKIERIT
2y
efficient and the service was very helpful and friendly. I couldn't go in the office (closed), and had to deal over the phone. I decided to retire and get my SS/Medicare during that time. They made it simple and I was STUNNED! I actually even emailed the office supervisor about how good a job they did.
NO WAY.. was that really the government
(In response to this post by UsherDog2008)
2y
answered in 3 mins. Same SS Office.
(In response to this post by UsherDog2008)
2y
luckily I had just gotten off a plane and was in the car, if they had called earlier I would have missed it and started all over again.
(In response to this post by Late 80s Hokie)
Delta airlines is actually pretty good about that.
(In response to this post by Late 80s Hokie)
2y
(In response to this post by Late 80s Hokie)
2y
only get called when volumes of live callers are otherwise down. That would be a form of optimization as well.
(In response to this post by PhotoHokieNC)
2y
"You're now #3 in line", then hang up, and do that until it's your actual turn?
(In response to this post by Late 80s Hokie)
2y
(In response to this post by PhotoHokieNC)