My Facebook account was suspended last night. Ever happen to you?
I have been on FB for over a decade. Run two business accounts and our neighborhood info page. I use FB for so many daily activities. I have active marketplace listings. Last night i got an email at 4:00am saying my account was suspended for not following community guidelines and I had 180 days to appeal. When I click appeal, it says they reviewed my account already and I cannot recover it at all. I stay away from all politics and post occasional on local subjects. And when I do, I do all I can to post thoughtfully and without any offensive language or anything.
So now, I can’t do anything. Can’t even get in to transfer ownership of my neighborhood page.
Has this happened to you? Is there ANYTHING I can do?
9 Replies
1y
That's your problem right there. Somebody wants you suspended they can do it without any rational reason.
When I first started my home inspection llc I created a FB business page. Within hours it was hacked so stealthily I didn't even see that the "FB Support" people who contacted me were total fakes. I was accused of copyright violations for using my own photo of myself on my own page. Because I'd done a small test purchase of advertising, someone acting as though they had permission began repeatedly charging my account.
By the time I sicced my bank on them they'd run up around $130 in bogus fees. Filing a fraudulent charge dispute for each charge, I got back all but about $15. By then, somehow, two other email address entities were linked as co-owners to my business site and my personal FB page. It took repeated notifications to FB support that those posers were unknown to me and were waiting in the wings to hack my account again. I finally got them out of my account. I had cancelled the FB business page and now, just to sign in my personal page, I have a three-step verification.
I never got a reply to any of my attempts to chat with FB support, but if you imagine the 2 billion + users around the globe having at any moment 10 million or more complaints like yours, there's no way FB is equipped to deal with that, so they just don't.
Don't quit trying to login to your account - you may get this crap reversed like @BobG stated.
** Edited by PhotoHokieNC at 10/7/2024, 7:10:07 AM
** Edited by PhotoHokieNC at 10/7/2024, 7:13:14 AM
(In response to this post by HokieSignGuy)
B
BobG
1y
(In response to this post by HokieSignGuy)
1y
Certain time period? Did you get to appeal? I’ve never been suspended before, so I have no idea.
(In response to this post by BobG)
R
RUHokie
1y
wife just had a photo that was removed due to community violations. It was a picture of a train that we took while on a family hike. The video of the same train is still up and apparently is fine. She filed to appeal as well, but from my experience when I've appealed in the past, you will get no response. A lot of Facebook monitoring is all automation done by AI and other automated processes with no human intervention.
My mom had her Facebook account stolen about a year ago (she fell victim to a very common Facebook hack) and when I tried to report that her account had been taken over, Facebook reviewed and sent a canned response that the account was fine and blocked me from accessing her stolen account any more (so she lost a bunch of family photos) and the hacker had already started asking for money in my mom's name to her friends and Facebook still thought it was fine. It's unreal.
I looked into it some more and found thousands of people including rather large small businesses have had their Facebook accounts and pages taken over and no one could get Facebook to lift a finger.
There have been a few success stories that I found who contacted the California Attorney General since Facebook is headquartered there or there own state attorney general, but not everyone has had the same luck.
If you search reddit for Facebook hack or account suspension you can find hundreds if not thousands of people reporting issues. I linked a post below about someone getting their suspension lifted and the steps they used to do it. Don't think it's an exact replica of your issue, but may help.
Good luck and hope you can get it figured out!
(In response to this post by HokieSignGuy)
1y
That I really don’t need. Just creating a new account doesn’t recover anything, nor does it allow me to access the business accounts and groups I’ve made. People I was chatting with will think I just ghosted their marketplace sales. This really sucks.
It’s just weird how I got no notices except the suspension, and then on the same day, a note saying the decision is final and cannot be reversed. I never even got any emails about suspicious activity. I have no idea how this happened. Sucks. All I wanted to do was visit the Blacksburg page for an update about the boil water notice.
I’ll do my best to see what I can do and reply here if I ever resolve this.
(In response to this post by RUHokie)
Watch out for scammers saying they can recover your accounts...
Link:
BBB - Social Media Scam
(In response to this post by HokieSignGuy)
1y
Just reeks of scam from the get-go. I can understand why people might fall for it though.... so many connections are instantly lost when locked out.
(In response to this post by DoYouLiftHokies)