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Galenahokie
Joined: 11/10/2003
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How should I handle this attempted rip off? My house has a stainless steel

chimney. In one of the recent windstorms the cap that keeps out rain and critters was damaged and needed replacement. I had a company come out to inspect it for which I paid $99 simply for the inspection. I told him to go ahead and order the cap. Yesterday they called and said they had the cap and wanted to schedule installation. They also said that they accepted only credit cards and cash. I asked what the total would be and they quoted a ridiculous figure of $2300. I said no way. They said they had sent me a quote which I said I never received. I have offered to pay them their cost to purchase the cap if they showed me an invoice for their cost but that I would not do business with them. One of the reasons I feel they were trying to rip me off initially was that when I protested the original price, they immediately dropped it to $1000 which tells me the original price was a very intentional rip off. Should I reimburse them for their cost to purchase the cap or just tell them to take a walk?
Posted: 04/16/2024 at 08:19 AM ET

Thread Replies (22)

Full Thread →
How should I handle this attempted rip off? My house has a stainless steel
Galenahokie 04/16/24 08:19 AM ET
If you verbally communicated to them to buy the cap but did not sign
jdkhokie 04/16/24 10:23 AM ET
If the estimate includes coming to your property and going up on the roof,
Late 80s Hokie 04/16/24 11:21 AM ET
Yeah, but $2300 to install a chimney cap? Must be traveling from Brazil??**
HOKIERIT 04/16/24 04:26 PM ET
I have no dispute with the estimate fee**
Galenahokie 04/16/24 12:00 PM ET
Time for them to walk. That is an easy, and inexpensive repair. Unless
Stork 04/16/24 10:23 AM ET
Tell them to pound sand!
EDGEMAN 04/16/24 09:55 AM ET
Bro and I replaced one for Mom after my Dad passed. He had it made, we
DonHo-kieHi 04/16/24 08:38 PM ET
…#S&**
chumley 04/16/24 10:05 AM ET
the universal sign of disapproval is also effective**
bigbadbird 04/16/24 11:10 AM ET
Listening to Reggae on Sirius this a.m "Who the cap fit, let them wear it"**
Tuckahokie 04/16/24 09:31 AM ET
Don't have a contract! An estimate isn't one. Either buy or restocking fee.**
TomTurkey 04/16/24 09:25 AM ET
i bought a metal cap at home depot for around $100- it's on the roof-
bigbadbird 04/16/24 09:22 AM ET
I would damper my expectations.**
Guy LeDouche 04/16/24 09:15 AM ET
Oh, just soot me, another one of these threads?**
BG Hokie 04/16/24 09:25 AM ET
That pun flue right past me**
dj97223 04/16/24 09:34 AM ET
happens every shingle time**
JoesterVT 04/16/24 09:45 AM ET
Now, don't be an ash :)**
dj97223 04/16/24 01:12 PM ET
So...just to be clear....
vthokieq 04/16/24 09:00 AM ET
the old one had a problem with the johnson rod
bigbadbird 04/16/24 09:23 AM ET
I'm only paying for the cap if I'm getting the cap.**
hokiehill1117 04/16/24 08:56 AM ET
At worst, pay a restocking fee...no more than 30% of the cost of the part**
JoesterVT 04/16/24 08:47 AM ET
Run away.**
`lag 04/16/24 08:34 AM ET