This young "new media" guy operates a click bait based Instagram style strategy. He got his shot at Norvell and spoke to him as if he was his boss, demanding to know why the fan base should expect anything different after his staff failed miserably the last two years. He will learn the hard way that you only get one chance to show your butt at high level conference wide media events...he will be reporting others interviews next season with no access to the program that butters his bread.