We are pleased (relieved) to report that as of 11 PM last night (Friday), our payment processing is once again working. If you're a subscriber, your signups and renewals will now work, and if you're a non-subscriber who's interested in subscribing, you can now take out a subscription.
Many thanks go out to our technical team for fixing this issue.
Subscribers: Since payments were "only" down for four days, the issue didn't affect the vast majority of you. Your subscription was not affected, and your renewal will be processed as normal whenever you're up for renewal. (Or you'll manually renew, if you're not set for autorenewal.)
There area few of you whose renewals failed last Monday night/Tuesday morning. We extended you out to this coming Monday night, and you'll have to renew manually on Tuesday after the extension expires.
There are also a few of you who attempted to rejoin (or start up a new subscription), and we gave you a free week. You'll have to take out a subscription when your week expires.
If you're not sure of the status of your subscription:
1.) Access your membership page and check it by going here:
2.) Or just email us at [email protected].
Thanks for your patience, and to say that we're pleased to put this behind us is the understatement of all time!
-- The Tech Sideline Team